We ship internationally worldwide, using a vast network of couriers and postal services selected based on the destination. Delivery times may vary depending on the destination country; we strive to deliver all orders within 2-10 business days, ensuring fast and reliable delivery wherever you are in the world.

To keep you informed about the status of your order and shipping progress, you will automatically receive tracking updates via the email address associated with your account. If your order has shipped but you have not yet received notifications or a tracking number, please contact our customer service. We will be happy to provide assistance and updates on the status of your delivery. Our goal is to ensure a transparent and satisfying shopping experience for every customer.

We accept Credit Cards, Debit Cards, PayPal.

If for any reason the item you purchased does not meet your expectations, you can return it within 14 days of delivery, as long as the product is in new, unused condition.

To initiate the return process, please contact our customer service team here.

We will guide you through the process and provide you with all the information you need to return your item quickly and easily.

Your satisfaction is our priority, and we will do our best to ensure a positive shopping experience.

Your order is shipped from Italian production centers. We are particularly proud to support and promote Made in Italy, renowned for its craftsmanship and the quality of its products.

Yes, we ship worldwide.

We're looking to add that option in the near future.

We kindly ask that you allow up to 2 business days to prepare and ship your items. However, it's important to note that in some cases, we strive to ship your order the day after your purchase is confirmed. Our priority is to ensure you receive your products as quickly as possible, without compromising the quality of our service. Thank you for your understanding and patience.

You will receive tracking updates via your registered email address.

We deliver your products within 2 to 10 business days, depending on the shipping destination. It's important to note that processing time and shipping speed are two separate processes. Processing time represents the time it takes our staff to process daily orders, which includes quality control, package preparation, and handover to the courier. Shipping speed, on the other hand, refers to the time it takes the courier to deliver the package to your country, after which it is processed and delivered to your home via your local postal service. We are constantly striving to ensure that both processes are efficient and reliable to offer you the best possible shopping experience. Thank you for your understanding and trust.

Your order may be subject to customs fees or charges in accordance with the laws of the destination country. We recommend that you inquire about any specific customs fees by visiting your country's customs agency website. There you will find customs fee guidelines and other relevant information. For further details on customs matters, please consult our Terms of Service page. We are committed to providing you with all the information you need to facilitate a seamless and transparent shopping experience.

Depending on stock availability, we may ship items separately to ensure they reach you as quickly as possible. As soon as our warehouse team confirms the availability of the remaining items, we will ship them immediately. This process typically takes about 2-3 business days. Our goal is to ensure timely and complete delivery of your ordered items, and we will do our best to ensure you receive your products as quickly as possible.

L'imposta viene addebitata dagli uffici doganali nel paese di destinazione in base alle loro regole e politiche.

No, we do not store any personal information.

We accept all currencies, depending on your account currency.

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information transmitted during the payment process. This ensures a safe and secure environment for online transactions. To learn more about how we protect and use your personal information, please review our Privacy Policy. We are committed to ensuring the maximum security and confidentiality of your data, providing transparency into how it is managed and used.

We accept credit cards, debit cards, and PayPal.

Our prices are in Italian euros. The site reads your IP address and displays your local currency.

Please contact our Customer Service as soon as you notice an error so we can update your information.

Absolutely! We offer a 6-hour cancellation period for your orders. If you wish to cancel, please contact our customer support team and we will be happy to assist you in any way we can. Your satisfaction is our priority, and we will do our best to process your request as quickly as possible.

Unfortunately, we don't restock most of our items. However, we encourage you to contact our customer service team for more information on the items you're looking for. We may be able to get them back in stock or help you find similar alternatives that might meet your needs. We're here to help and ensure you find what you're looking for.

Once you click the "Checkout" button, you'll be redirected to the Customer Information page. Here, you'll see the items in your cart on the right side of the page, along with a box to enter your discount code, if you have one. Simply enter the promotional code or gift card in the appropriate box and click the "Apply" button.

Once you click the "Checkout" button, you'll be redirected to the Customer Information page. Here, you'll see the items in your cart on the right side of the page, along with a box to enter your discount code, if you have one. Simply enter the promotional code in the appropriate box and click the "Apply" button.

Once you've added items to your cart, you'll automatically find the checkout button on the right side of the page. If you're finished shopping and ready to proceed to checkout, simply click the green checkout button. If you'd like to add more items to your cart, you can return to our collections page by clicking the "Back" button or the menu in the top bar. We're here to make your checkout process as simple and intuitive as possible.

Ordering with us is a breeze! Simply browse our collections and add the desired items to your cart by clicking the green "Add to Cart" button on the product page. Simple, fast, and convenient! We're here to make your shopping process as seamless as possible. If you have any questions or need assistance, please don't hesitate to contact our customer service. Thank you for shopping with us!

Headquartered in Italy, we are a diversified company with a team of experienced professionals dedicated to providing quality service to our clients.

Absolutely. Cancellations must be requested within 6 hours of placing the order. Please email us within this timeframe and let us know why you'd like to cancel.

However, we cannot accept cancellations outside the 6-hour window or for reasons related to standard shipping. It's important to note that our standard shipping option is clearly stated in each product description, so please be aware of this information before placing an order.

Refunds will be processed within 24-48 hours, before the money is credited to the customer's bank account.

Please do not return purchases to the manufacturer. Instead, email us within 48 hours of receiving your order, expressing your concern and attaching a photo of the items clearly showing the size tag and original packaging. This will allow us to process an exchange or refund.

Please note that our team will inspect and verify photos before issuing an exchange or refund. We reserve the right to refuse any exchange or refund if it does not meet the above criteria.

Please note that refund times may vary depending on your bank. Returned orders remain the customer's responsibility until they reach our return address. We cannot be held responsible for any loss or damage to the package during transit to our returns center, and we will not be able to provide tracking assistance before it returns to us.

If you have any further questions, please consult our FAQs or contact our customer service team by submitting a ticket through our contact page.

If you purchased an item that you no longer need, you can return it within 14 days of delivery, as long as the product has not been used. To initiate the return process, please contact us here. Our team will be happy to provide you with all the necessary instructions and assist you through the return process.

Our team does not directly cover the cost of returning merchandise. It's important to note that returns can take up to 15 days to reach us. If you decide to return a product without a return form, it may take additional time to process your refund. The refund will be issued once the return is received, but please note that only products in perfect condition and in their original branded packaging will be refunded. You may use appropriate alternative packaging for shipping.

Please note that refund times may vary depending on your bank. Returned orders remain the customer's responsibility until they reach our return address. We cannot be held responsible for any loss or damage to the package during transport to our returns center, and we will not be able to provide tracking assistance before it returns to us.

If you have any further questions, please consult our FAQs or contact our customer service by submitting a ticket through our contact page.

All items can be returned as long as they meet our return terms and conditions. You must submit a return request within 14 days of receiving your delivery to return the item. We're here to ensure the return process is simple and satisfying for you. Thank you for your understanding and cooperation.

If you haven't received your refund yet, we recommend checking your bank account again and contacting your credit card company. Sometimes it can take some time for the refund to be officially posted to your account. If you've completed these checks and haven't received your refund yet, please contact us by submitting a ticket through our website. On average, it can take up to 10 business days for the funds to be credited to your bank account.